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Privacy Policy
This document was last updated on January 19, 2005.
Valley Flowers Inc. understands the value of your personal information
and we respect your right to privacy. We are committed to maintaining
your confidence and trust. This commitment includes protecting the
personal information that we obtain from you.
1. Information We Collect
General: Unless you provide information voluntarily, we will not collect
any personal information about you when you visit
www.valleyflowersinc.com. If we ask you to provide information that
personally identifies you, our request to do so will be specific. Email
From You: You may email messages to us that will contain your screen
name and email address along with any additional information you may
wish to include in the text of your message. Resumes: We use
www.valleyflowersinc.com as a recruiting tool to provide visitors seeking
employment with Valley Flowers Inc. the ability to submit resumes or
other personal information. Surveys: Occasionally, we conduct online
surveys on a specific topic. Our surveys are entirely Website Usage
Information: Our web server automatically collects and aggregates
information about your visit to www.valleyflowersinc.com, including your
IP address, service provider, browser type, domain names of referring
websites, operating system, pages accessed on our website, and the
date and time of your access. This information is not personally
identifiable. We analyze this aggregated information in an effort to
optimize your experience and enhance your time spent with us online.
2. Use of Information We Collect
We use your personal information in several ways:
- To respond to your email messages.
- To support your customer relationship with Valley Flowers Inc. For
example, if you provide us with an e-mail or postal address, you may
receive mailings from Valley Flowers Inc. with information concerning
special offers, new services or products. You can unsubscribe to
mailings from us at any time. Please refer to the "Opt Out" section of this
Policy for details on the "opt out" process.
- To process responses to employment opportunities posted on
www.valleyflowersinc.com. For example, if you submit a resume to us
electronically, the information that you provide will be forwarded to the
Valley Flowers Inc. representative(s) responsible for filling the relevant
position. The personal information that is contained in your resume will
not be used for any other purpose.
We may combine the personal information that we collect from you on
our websites with other information that you provide to us in connection
with your use of our other products and services.
3. Third Party Relationships
We occasionally hire other companies to provide limited services on
behalf of Valley Flowers Inc. We will only provide such companies with
the personal information that they need to deliver the service that we
have requested of them. They are prohibited from using the personal
information that we provide to them for any other purpose and we make
reasonable efforts to ensure that all third parties with whom we share
personal information undertake to adhere to this Policy. We do not
otherwise share your personal information with third parties, unless you
have granted us permission to do so.
We may disclose or use your personal information when we, in good
faith, believe that either the law requires us to do so or such action is
necessary to protect or defend Valley Flowers Inc.'s rights or property.
4. Access, Correction and Maintenance of Personal Information
We provide reasonable and practical access for you to identify
inaccuracies in your personal information. If you provide us with
personal information through the Valley Flowers Inc. website, you have
the right to access this data.
To request an update, modification, or deletion of any personal
information maintained by Valley Flowers Inc., you can contact us at
deanna@valleyflowersinc.com
We will, upon request, update or delete your personal information;
however, we will not be able to update or delete data that has been
archived as part of our normal business operations.
We keep the personal information collected through our website as long
as it is required to service your request, or until you request its deletion.
We retain aggregated information collected about your visit to our
website (i.e. browser type, domain name, pages visited) until we have
completed our review and analysis of this information.
We do not add third party data to your personal information and maintain
your personal information in a merged or supplemented format.
5. Links to Third Party Websites and Use of Discussion Forums
Websites accessed from www.valleyflowersinc.com and via hyperlinks
or links to other sites may be governed by privacy policies and practices
that differ from this Policy. The information practices of other third party
websites linked to www.valleyflowersinc.com not covered by this Policy.
You are encouraged to become familiar with the privacy policies and
practices of every website you visit prior to disclosing any personal
information.
Information posted to discussion forums, bulletin boards, chat rooms
and other public forums may be displayed publicly. Please consider this
before posting.
6. Security of Personal Information
We store your personal information in a secure location that is
accessible only by designated staff. We make reasonable efforts to
protect your personal information from loss, misuse, unauthorized
access or disclosure, alteration or destruction.
7. Use of Cookies
A cookie is a small text file containing a unique identifier that is placed
on your computer's hard drive when you visit a website. We use
session based and persistent first party cookies to improve your access
and ease of use of our website. We also use first party cookies to
improve our understanding of your needs and interests, so that we can
offer you personalized content and enhance your web-browsing
experience. The non-personal information collected from our use of first
party cookies is not linked to your personal information. Cookies do not
damage your system or files in any way.
Most browsers now recognize when a cookie is offered and permit
users to control how and when they will be accepted. If you are not sure
whether your browser has this capability, you should consult the
documentation that accompanied your browser or check with your
Internet Service Provider (ISP). If you chose to decline cookies, you may
not be able to fully experience the interactive features of the Valley
Flowers Inc. services and websites that you visit.
8. Changes to Valley Flowers Inc.'s Privacy Policy
We may modify or amend this Policy from time to time. In an effort to
keep you informed of changes to this Policy, we will indicate the effective
date of the currently posted policy at the top of the Policy. For substantial
changes to this Policy, we will notify you by placing prominent notice on
our homepage. Changes to this Policy will not affect our use of
previously provided personal information. No personal information
provided by you under the terms of this Policy (or any prior version of this
Policy) will be used in a manner that is materially inconsistent with it,
without your prior written permission.
9. Acceptance
By using www.valleyflowersinc.com you signify your acceptance of this
Policy, as amended from time to time in accordance with Section 8
above. If you do not agree with the terms and conditions contained in
this Policy, please do not use this website.
10. Contact Us
If you have thoughts, questions or suggestions about this Privacy Policy
Statement or any other aspect of your relationship with Valley Flowers
Inc., please contact us at:
E-mail:
deanna@valleyflowersinc.com
Write:
Website Manager
Valley Flowers Inc.
645 Belfast Road., Unit 7
Ottawa, Ontario
Canada K1G 4V3
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